Our Shipping and Returns Policy forms part of and must be read in conjunction with our Terms and Conditions. We reserve the right to change this Shipping & Returns Policy at any time. This Policy was last updated on 05/08/2021.
Standard delivery, £3.69 – UK Mainland via Royal Mail 1-3 business days (excluding Bank Holidays)
Free delivery on all orders when you spend £25 or more. UK address only. Please make sure you select the free shipping option when you check out.
PLACING YOUR ORDER WITH US
We process orders Monday to Saturday (except Bank Holidays). Orders received by 2.00 pm weekdays (before 9.30 am Saturdays) will be raised and sent out the same day. Orders received after this time will be posted the next working day.
Our standard delivery addresses are for UK addresses only. Some deliveries to parts of Scotland and to UK Islands may take a little longer to get to you. If you require delivery outside of the UK, please get in touch, and we will be happy able to advise of additional shipping costs.
EVENTS BEYOND OUR CONTROL
We use Royal Mail for our deliveries, and even though they have years of experience, sometimes things don’t go according to plan. The weather, for one, can go against the delivery driver, as well as traffic. But they always do their best to muddle through.
Healthipops are classified as a food and therefore we are unable to accept any returns. If there is a problem with your order, please contact us at email@example.com or by telephone: 01227 733728 as soon as possible and we will be happy to help you.